Terms of Service

Last Updated: 2/9/2025

Welcome to Summer Hill! These Terms of Service outline the rules and regulations for using our website and purchasing our products. By accessing our site and placing an order, you agree to these terms.

1. Orders & Processing

• All products are custom-made to order. Please allow 3-5 business days for production before shipping.
• Once an order is placed, changes or cancellations must be requested within 24 hours. We cannot guarantee modifications after this period.

2. Payment

• We accept major credit cards, PayPal, Apple Pay, and Google Pay.
• All payments are processed securely. We do not store payment information.

3. Shipping & Delivery

• Shipping times vary based on location and selected shipping method.
• We are not responsible for delays caused by carriers, weather, or customs for international orders.
• International customers are responsible for any customs duties or taxes.

4. Returns, Exchanges & Refunds

• Due to the custom nature of our products, we do not accept returns or exchanges on custom made items.
• If you receive a damaged or incorrect item, please contact us within 3 days with photos of the issue, and we’ll work to resolve it.

5. Intellectual Property

• All designs, images, and content on this website are the property of Summer Hill and may not be copied, distributed, or used without permission.

6. Privacy Policy

• Your personal information is handled securely and will never be sold or shared with third parties, except as necessary to fulfill your order.

7. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Contact Information

For any questions about these terms, please reach out to us on our contact page.